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SHIPPING & RETURNS

SHIPPING POLICY

At Eco Bag Lady, we offer free shipping on all orders over $50. For orders under $50, we charge a flat shipping rate of $5. We use eco-friendly packaging for all our products to minimize our environmental impact. We ship our products within 1-2 business days of receiving the order. Please note that shipping times may vary depending on your location.   We believe in reducing our carbon footprint, which is why we encourage our customers to reuse our shipping bags or recycle them. We also offer free local delivery for customers within a 10-mile radius of our shop. I'm the second paragraph in your shipping policy section. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add details about your policy and make changes to the font. I’m a great place for you to tell a story and let your users know a little more about you.

RETURN & EXCHANGE POLICY

We want our customers to be completely satisfied with their purchase. If for any reason you are not satisfied, we offer a hassle-free return and exchange policy. You can return or exchange any product within 30 days of purchase as long as it is in its original condition and packaging.   To initiate a return or exchange, please contact our customer service team at hello@ecobaglady.com. We will provide you with a shipping label and instructions on how to proceed. Once we receive the product, we will process the refund/exchange within 3-5 business days. Please note that shipping fees are non-refundable. I'm the second paragraph in your return & exchange policy. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add details about your policy and make changes to the font. I’m a great place for you to tell a story and let your users know a little more about you.

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